Troubleshooting Your Commercial Ice Maker: Three Helpful Tips

When your restaurant's commercial ice maker stops working, you may find that there are some things you can do on your own to solve the issue. For more serious problems, you'll want to call your commercial refrigeration repair service. Knowing how to troubleshoot this appliance can help you better determine when a repair person is needed. The following tips may come in handy the next time your ice maker stops working properly.

No Power

There are several reasons that your ice maker may not be receiving power. Some models may have a fail-safe feature that shuts the appliance down in the event of a malfunction. If you power the ice maker back on, look for the indicator lights to signal the problem. Your owner's manual should provide information about what the lights mean. Depending on the issue, you may need to contact a repair person. If you try to power the ice maker back on and it still won't receive power, check your breaker box. The breaker might have been thrown because of a power overload. You can flip the breaker back on temporarily, but you'll still want to call your repair service. A technician may determine that the appliance needs to be placed on its own dedicated breaker.

Little Or No Ice Production

If your ice maker is not producing ice at its regular rate, consider checking your water line first. The water line might not be installed properly, or it might have a leak. You may even simply need to turn the water back on, as even a bit of jostling can turn the knob enough to limit the flow of water. In some cases, buildup inside the line can impede the flow of water. You can use your owner's manual to clean the line out yourself, or you can have a repair person handle this for you. In the event that there is no issue with the water line, a call to your repair service may be the best option.

Unpleasant Taste Or Odor

In some cases, your ice maker might be creating ice that has an unpleasant odor or taste. This can lead to negative customer experiences, so you should take steps to correct the issue right away. Your ice maker's owner's manual should have instructions for cleaning, so familiarize yourself with this process in advance. Use the proper chemical solution suggested by the manufacturer to clean out the system, and be sure to flush with water afterward. If the problem with odors and smells still persists, contact your repair person. There may be other internal issues impacting the operation of the ice maker.


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